Welcome to your new Help Center!
Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.
If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.
Kayako has two main areas:
- Help Center - you're here! Learn more about the Help Center here
- Agent area - this is accessible at yourdomain.kayako.com/agent. If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).
You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.
Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.
Support Admin
Comments
Pokerrob143@yahoo.com
Where or who can i call to get customer service? when I "chat" with an agent, there is a minimum of 24-48 delay before i get an email and when i get the email, it only shows a short answer to to me question and not a solution to my issue. i signed up more than 4 weeks ago and I have only the website domain, but nothing else.
please help
Garyk9885@gmail.com
$47.47 want refund! The customer service is non existent
James Allen Homyak
I've been able to reach people at the following: Rachel @ 866-873-0028
and Richard @ 702-448-1050
Both have said that I bought an older program and the contact info may have changed. I've been caught in a loop of he said, she said. There hasn't been a startup link emailed to me despite being told I would receive this. Am stuck now.
Davidmartin413@gmail.com
If I don't get a response I would suggest that we all contact authorities for fraud and theft.
Jordonmcbeath@gmail.com
Refund my shit
Julie Smolek
How much did everyone pay
Julie Smolek
Jimney Christmas I should have knownI don't know what's going on but I want a refund to I've been trying to get in email they sent me doesn't the links don't work only website I have is here I don't even know the name name of the company
DEBBIE ARMSTRONG
IVE NOT BEEN ABLE TO GET INTO MY ACCOUNT OR MAKE MONEY EITHER IT WAS A WASTE OF MONEY
Composure
How do I go about getting a refund back?
welchchristinadawn@gmail.com
Like others have said, I should've known better! But I want my money back! & since I authorized 1 charge, my card no longer works on any other site! Was needing to pay on my daughter's school fees online & it declined my card. Tried on other sites & again my card was declined! Wth?