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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at

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  1. EasyKits Admin

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  1. Wendy Gallant

    Is this really a scam?? I just gave money today!! I just saw all these comments now!! I just paid almost 400.00 Canadian and now you want more?? What the hell!! Unless I get that back in sales I will not be putting anything else down, and if I dont get it back what I already paid, I would like that money back to!!

  2. Natasha Hodge

    I want my refund this is not what i expected

  3. Calvin B Hui

    I want my refund.  This was a total scam.

  4. Michele Wilkins

    I am requesting my money back!! This website is by far a scam! There is no number to call to get started or get help. So please refund my money as the video said!!

  5. Michele Wilkins

    I need the training help

  6. John Mireles

    Please refund my money... I have tried to reach out to you and have not heard back I called and was on hold and was disconnected twice.


    Please refund my money

  8. james h. morris

    I want my money back

  9. Bruce Mixon

    i want my money back Bruce Mixon

  10. Lee Ann Slayton

    This is a joke, can't contact anyone.