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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at

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  1. EasyKits Admin

  2. Posted


  1. Julie Smolek

    Jimney Christmas I should have knownI don't know what's going on but I want a refund to I've been trying to get in email they sent me doesn't the links don't work only website I have is here I don't even know the name name of the company



  3. Composure

    How do I go about getting a refund back?


    Like others have said, I should've known better! But I want my money back! & since I authorized 1 charge, my card no longer works on any other site! Was needing to pay on my daughter's school fees online & it declined my card. Tried on other sites & again my card was declined! Wth?

  5. Elizabeth Mead

    I have been unable to access your privacy policy. I have tried to click on the links but they all were unresponsive.I wanted to read your privacy policy before signing up. (Yes, some of us still read the terms and the privacy policies)

  6. Jean Ione

    Robert Voegeli - are you up and running with this system?

  7. Jean Ione

    Pretty strange that these Easy Kit folks / Profit Point Autonomy folks are not responding to any of these posts below.  I am having trouble reaching them...  It's not looking good!

  8. Chuck Green

    I've  watch the videos was ready to make pmt  with visa debit card and it says can't change  card  and I know it  the money on it  and  it's  the only card  I have also said wasn't a valid  email address its the only email.address I've  ever used.

  9. Felicia G47

    I’m here finally!!!!! Lots of hand claps for me please lol

    im so ready to get started. Been watching these videos over and over and I have a PayPal account. New account as well.  Help me out please and I am eager to pay it forward!!!!



    Well I should have known this was not real. At this time, when everything is so uncertain and the world is a scary place and you people take advantage of people just trying to provide for their families.  My fault for believing in something like this. Just another failure to add to my story of my life. Really makes me want to continue to live!