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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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  1. EasyKits Admin

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Comments

  1. Renee Mercredi

    I didn't pay but left them one hell of a nasty message after reading some of your stories. I asked how they feel about taking money from children who possibly don't have any food, or elders just scraping by and they're all starving now cause of what they did to them.  Then I said I would curse them lol. Bunch of dumb thieving fucks they are. Hopefully I get a reply to copy and paste like they wanted us to lol

  2. Debra Rosen

    Well I don’t see where I was supposed to get my pin number  I logged in but I don’t see where to go from there

  3. princess Pickens

    Where is my stimulus check

  4. Lois Torkelson

    I have talked to someone and still haven't got my refund.  $47 I should've known it was a scam.


  5. Dawn Anderson

    I just called to cancel and get a refund. They canceled but when I asked for a refund she said the owner only allows a partial refund. I'm supposedly getting $29.00 back (we'll see) but I told her that's better than nothing. The support email address did not work. My message did not go through. That's why I called. 

  6. Paul D Baker

    Click of a button, my ass! This is a scam from word go. Remember this experience and move on. It's not worth the aggravation you will have to go through to get your money back. 

  7. Cassielynngoforth95

    Same here

  8. Wnash7222

    I TOO AM HAVING THAT PROBLEM AND WAS TOLD TO TRY AND SET ONE UP I DID AND NOW I NEED HELP AND NO ONE AROUND I AM READY TO TELL MY 1.4 MILLION FOLLOWERS TO NOT BUY THIS ONE YOU WILL GET SCREWED

  9. Gracie Fuessel

    This company is a scam.  I have requested a refund numerous times.  My emails say "Message Not Delivered".  

  10. Scarletwine

    after readin below i an so sorry iI signed up i'll give it a couple days since i did recieve a call but then i would like a refund 60 day money back ha ha