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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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Comments

  1. Katrina LeAnne Clark

    Need a refund ASAP! I should have read the comments first! I needed help finding the email for confirmation and link to get started so I called the member back to ask who the sender was. So I called the main number and the lady was rude and told me that the guy would call me back when he had the time and she tells me I’m a smart ass attitude I’ve already helped you just wait for his call okay? And hung up on me.

  2. Jamie Lee

    Want my money NOW

  3. Robert Voegeli

    Don’t be such a wimp! Be patient! Call your mentor 1-877-393-2644 and there is other numbers look for them and call? Don’t act like your impatient they will get to you? Be nice or they won’t!

  4. KennethFletcher@twc.com

    This is a scam you should file a report with the FBI at WWW.IC3.gov

  5. Gayle Arnold

    Help me get started with the money I have paid or refund it now. Will contact my bank if no steps to help get me started are taken.

  6. James Womack

    I WANT A REFUND ,,PLEASE


  7. Robert Voegeli

    Do you see the oval shape orange ball with 3 white dots? Ask for cherry? And she will give you the link to the tutorials to watch 4 of them! And there’s more videos to watch? If you would like to know more? And there is a number to call to the coaches and people can instruct you? I’m just like y’all but I’ve been patient and now they just got me up with their help! Good luck and they are super busy so be nice? I’m on yalls side to! 

  8. Kevin

    I emailed them a couple times requesting a refund . Get a email back from them asking for a reason why I want my refund. You reply to the email and it comes back undeliverable.  

  9. Esmedomin18@gmail.com

    Need refund!now!

  10. Javi Rocha

    Debba31@gmail.com I bought this