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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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  1. EasyKits Admin

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Comments

  1. Cjdwilliams55@gmail.com

    i have not been able to successfully get into this kit for training or get a clear understanding of what this is program as to how to make money please refund my money to my account I am not please

  2. Pokerrob143@yahoo.com

    Where or who can i call to get customer service? when I "chat" with an agent, there is a minimum of 24-48 delay before i get an email and when i get the email, it only shows a short answer to to me question and not a solution to my issue. i signed up more than 4 weeks ago and I have only the website domain, but nothing else.

    please help

  3. Garyk9885@gmail.com

    $47.47 want refund! The customer service is non existent 

  4. Jameshomyak

    I've been able to reach people at the following:   Rachel @ 866-873-0028

    and Richard @ 702-448-1050


    Both have said that I bought an older program and the contact info may have changed. I've been caught in a loop of he said, she said. There hasn't been a startup link emailed to me despite being told I would receive this. Am stuck now. 

  5. Davidmartin413@gmail.com

    If I don't get a response I would suggest that we all contact authorities for fraud and theft.

  6. Jordonmcbeath@gmail.com

    Refund my shit

  7. Julie Smolek

    How much did everyone pay

  8. Julie Smolek

    Jimney Christmas I should have knownI don't know what's going on but I want a refund to I've been trying to get in email they sent me doesn't the links don't work only website I have is here I don't even know the name name of the company

  9. DEBBIE ARMSTRONG

    IVE NOT BEEN ABLE TO GET INTO MY ACCOUNT OR MAKE MONEY EITHER IT WAS A WASTE OF MONEY

  10. Composure

    How do I go about getting a refund back?