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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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Comments

  1. Sally Crawford

    I would like a confirmation email that the refund has been done to be sent to the email address that I have used to join.

  2. Sally Crawford

    I would like both my payments recreated to the card I used to Join the program I am unable to utilise this at all .

  3. greg back

    I need help asap

  4. william wilson

    Ok sign me Up .   I was to hasty. brtravl@centurylink.net

  5. LINNIE E POYNEER

    I want confirmation when my card has been credited. I feel you were very misleading about what I was supposed to be doing as well as what I was supposed to be gaining from this program. I am Not at all happy with this . I would like to have my payment refunded and placed back on the card I used for this payment.

  6. Amy Mifflin

    I want confirmation when my card has been credited.  I feel you were very misleading about what I was supposed to be doing as well as what I was supposed to be gaining from this program. I am Not at all happy with this . I would like to have my payment refunded and placed back on the card I used for this payment.

  7. john pittman

    You have to repeat info to get the right help and question namecheap where you got your domain name. it does work spent two months on it to finally get it working.

  8. Pdubwatson73

    This is so fucking complicated to start.  No clear communication on there part.  I'm out.

  9. Remember2015pm

    Refund my 47 immediately please

  10. Remember2015pm

    Refund my 47 immediately