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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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Comments

  1. Joyce Moore

    Spoke with a very rude guy who spoke fast got upset when he had to repeat himself and asked me what city am i from. Then went on to ask me if I had my coffee yet. His name was Julian and didn't represent the company very well this will be reported if refund isn't provided.

  2. Joyce Moore

    seems like the reviews are all showing the same thing there must be a glitch that no one is fixing. 

  3. stella1708@aol.com

    please  refund my money.  

  4. Mike Goulding

    Please refund my money.  

  5. Sheila855

    Refund my money! Scam!!!!

  6. Guillgonzaleazy

    Please refund my money i have read all these other reviews and it seems like they are all having the same problem I`am having 

  7. Megan Malachowski

    Refund my money NOW!

  8. chrispterrald28@outlook.com

    Please refund my money 

  9. Denise Wiggs

    I also would like a refund I have been trying to figure this out for months.  Have done everything step by step not once but twice and I get nowhere.  Please refund my 47.00.


  10. Hazel Moyo

    Please do not charge my account. Cancel my account, you are scammers.