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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at

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  1. EasyKits Admin

  2. Posted


  1. Denise Wiggs

    I also would like a refund I have been trying to figure this out for months.  Have done everything step by step not once but twice and I get nowhere.  Please refund my 47.00.

  2. Hazel Moyo

    Please do not charge my account. Cancel my account, you are scammers.

  3. Hazel Moyo

    It seems nobody has given a positive response and I'm not surprised nobody is happy. I want my refund immediately. Cancel my account

  4. Lynn Henley

    Cancel my Account Immediately!!!!!!! Do not charge my account with another single cent

  5. Terry LeFavour

    How about more than 47.00$ and there will be a great deal of 47 different feet in places there shouldn't be.

  6. Terry LeFavour

    How about more than 47.00$ and there will be a great deal of 47 different feet in places there shouldn't be.

  7. Terry LeFavour

    Just like the rest I would like   damn refund this complete and udder bull, nothing is set and this is not easy. So yes just like the other's a refund would be more than greater.

  8. Louis Karmasek

    I want a refund of all my money. $47.00, $97.00, and another $97.00. Your web page that promotes your product is all a lie. Nothing was set up ready to go for me. All I got was boxes with categories of many different videos of instructions of how to do what was promised in your promotional video. Refund all my money to each credit card NOW.

    Louis Karmasek

  9. Spencerhopper22

    I want my refund asap
  10. Joniprimmer

    Everyone is right this program is hard to figure out . how do you get this thing stared?  please refund my $47.00. thank you 971-645-1157