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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at

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  1. EasyKits Admin

  2. Posted


  1. Danna Phea

    i did to cancel.i made a mistake 

  2. Frank A Silveyjr

    My name franksilveyjr ( ) Iordered your product a few weeks ago,but due to financial problems I had to ask for a refund for $47dollars,Jackie in your office knows all about this.Please check with her and ask her if my credit is being processed!Thankyou.

  3. Michael McDonald

    It a good idea, but the money to start of with is to big with 

    three payments. 10 steps in-between he ask for 

    money £47 then £297 then the last one was £297 but I press the button two time it went down to £97 my mind went to think,it was not of me,so I pulled out ,then asked for my money back.and still waiting for it. There are dealing with it right now.just say a one of payment then people can make up theory mind them self. That is all I wanted to say.thank you

  4. Ann Krueger

    Having a hard time with this site. Can't figure out how to gain access to make money and I don't have the time to keep trying to figure it out. Please refund my money.

  5. Ken Dreistadt


  6. Ken Dreistadt

    please refund my money. I need to purchase heating oil it is cold in Pennsylvania. Please credit it to my card as soon as possible within 12 hours please

  7. Don Calhoun

    I too would like to have my $47.00 credited to my card.

  8. Patrick Jonas


  9. Jerry Tacy

    I'm reporting this to ic3 

  10. Jerry Tacy

    If any of you need a attorney to get involved here for you comment it here please ?