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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at

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  1. EasyKits Admin

  2. Posted


  1. Remember2015pm

    Refund my 47 immediately


    Everyone is having the same problems with this product or what!  It started out as such a good idea, but now eBay has suspended my account, the only one I even add to the product and no one knows how to get it lifted.  Hate to ask for a refund because I see some potentials in the idea.

  3. shannon maria byrd

    I just opened this up. I feel you were very misleading about what I was supposed to be doing as well as what I was supposed to be gaining from this program. I am Not at all happy with this . I would like to have my payment refunded and placed back on the card I used for this payment. 

  4. Jolene Lomkema

    Please refund me my $47.00 immediately.

  5. Jilly_stang

    People Call your credit card company, tell them it was a fraudulent charge. You get a refund back. I just did it myself, before it hit my account.

  6. Jilly_stang

    So how are we all getting a refund? Does anyone out there know?

  7. Jilly_stang

    oh boy not one good review did I make a huge mistake by signing on with 47. ? 

  8. Notary321

    Refund my $47. Gary Bates

  9. Yahaira Bonilla

    sinceramente no entiendo esto, por tal razon necesito que me devuelva mi rembolso de mis $47.00 a mi tarjeta de credito

  10. Chire85

    Send a refund please