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Welcome to your new Help Center!

Welcome to your new Help Center!

Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.

If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.

Kayako has two main areas:

- Help Center - you're here! Learn more about the Help Center here

- Agent area - this is accessible at yourdomain.kayako.com/agent.  If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).

You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.

Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.

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Comments

  1. Janie jai Moore-Spruill

    YOURE BEING REPORTED

  2. Janie jai Moore-Spruill

    WHERE MY REFUND FRAUD

  3. Janie jai Moore-Spruill

    Going to the ducking bank 11st thing Monday morning, STOP PAYMENT AND GET THAT $47 BACK, THAT'S MY KIDS THANKSGIVING MONEY, I'm sure gonna let people know, DO NOT GO ON THIS SITE THEY WILL TAKE YOUR MONEY, I better get mine back, I'll make a public nusiance, NOT PLAYING, 

  4. Janie jai Moore-Spruill

    I'm going to the ducking bank 1stbthing Monday morning and put a stop payment immediately, I knew it was a scam as soon as they said I already earned $47 took my kids Thangsgiving money

  5. Khoa le

    I thinking this site is lie

  6. Chelsea Carr

    Ain't worth it can I get a refund?

  7. Carrie Clark

    Yes, I am having the same issue. Cannot get customer support, or when I do, it is not helpful. Have not been directed to the admin area of the website. I stupidly bought the 100 more websites, too. The Aliexpress is not there. In the video it talks about getting your Amazon API key. Guess what, you can't unless Amazon shows you've made 3 sales. No mention of the in the video. 

    Wish I would've seen the complaints before I signed up. 

  8. Gary jewett

    So I am logged in.  I would think there would be more instruction on what to do and in what sequence.  So I know where to get support.  I would think that I should be working on getting a web site  up by Pushing some buttons as advertised.  There is non of that here.  

    What am I missing?????????

  9. Gabriella Mata

    did you guys ever get your money back? 

  10. Graham Cracker Coleman

    This BS!!! I agreed to $47 for what?! To be told I need to spend $299 more? Oh and the pages you said I would never see again, I can still access them. If you keep skipping to the next page, MAGICALLY, the price goes down to $97. That was not the original agreement. I was told $47. I'm having the charges reversed and telling my bank to investigate this. It's a scam!!!!!!!